Helping IT take flight

TBK: Episode 2

Mark Settle, the 7-time CIO and author of the recent book, “Truth from the Valley, a Practical Primer on IT Management for the Next Decade”, joins Lauren to discuss data mining, (and regular mining), how to recognize your constraints, the importance of performance management, and much more.

Headshot of Mark Settle, 7 time CIO and author of the recent book Truth from the Valley, a Practical Primer on IT Management for the Next Decade

About the guest

Mark Settle is a seven-time CIO with broad business experience in information services, enterprise software, consumer products, high tech distribution, financial services, and oil & gas. He has led IT organizations that supported the global operations of Fortune 500 companies, maintained the R&D infrastructure required for software product development, and hosted customer-facing delivery systems for commercial products and services. He has received multiple industry awards and is a three-time CIO 100 honoree. He is the author of “Truth from the Valley, a Practical Primer on IT Management for the Next Decade” and “Truth from the Trenches: A Practical Guide to the Art of IT Management”. Settle’s formal training is in the Geological Sciences. He received his Bachelor’s and Master’s degrees from MIT and a PhD from Brown University. Settle is a former Air Force officer and NASA Program Scientist.


“A lot of times people talk about the CIO role. With all due respect to my colleagues, they sometimes almost attribute too much power and influence to it. In the real world, what you can do as a CIO is constrained by lots of things.”

“Traditional IT is now shadow IT because it is the dirty jobs, primarily, that IT worries about these days. Things like data management, security, and some of the integration activities; those are all behind the scenes things."

“When I look back, I think one of the areas of personal improvement that I would have counseled myself about was to just be more aggressive in performance management.”


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