Talend Customer Success
1. WELCOME TO TALEND
Discover your Products
Learn what's new in Talend for Spring 2018! This new release delivers new Cloud, Big Data, and governance innovations to dramatically improve your team’s ability to deliver data-driven results.
2. GETTING STARTED
Getting Started Guides
Get a thorough overview of your products’ architecture and how to get off to a great start.
Installations
Guides to properly install your products.
Hands-on Training
Get the most value from your Talend software with Talend’s in-depth training. Designed around practical exercises, the courses maximize your development of skills using the software.
Getting Started with Support
Our global network of technical support centers delivers high quality, multi-lingual support: online, by phone and email, depending on your level of support.
How to register for Support Watch Now →
How to create a Support case Watch Now →
3. ACCELERATE YOUR PROJECT
Customer Success Architect
Get expert assistance throughout your Talend journey with the help of our architects. Customer Success Architects have completed hundreds of Talend projects and are experts on our software. Learn from the architects in four ways:
• Live product sessions: focused on a single product, with time for questions
• Recorded sessions: review past product sessions, listen to customer questions
• Office hours: drop-in times to interact lives with our Architects
• Direct engagements. Customers often use our Professional Services
Quickstart
Talend experts provide mentoring and knowledge transfer to get your new architecture up and running quickly, following best practices. Talend also provides support to initialize one or two use cases so your organization can realize immediate and sustainable value.
4. PROFESSIONAL SERVICES
Review best practice articles of how to best set up and review your security settings.
Get an accurate picture of the current state of your Talend implementation with a 4-step plan that includes a functional review of your critical jobs, impact and risk analysis, and implementation of changes to your environment.
Support and strategies for moving from legacy tools to Talend, on-premise or in the cloud. Our experts will quickly assess the scope of the migration challenge, and guide you through prioritizing job migration.
Ease the upgrade path to the latest version of Talend software. Consultants assist with planning and management of the upgrade to ensure minimal disruption.
Implement an optimized, centralized approach to manage data integration efforts, across the enterprise, with a focus on people, processes and technologies. Talend consultants guide you through the Center of Excellence creation, and the structure and roles of the team.
Maximize your Talend implementation with a Principal Architect, your single point of contact in the Talend professional services organization. Strengthen your adoption and build your capabilities to fully leverage your investment in the Talend software.
5. ONGOING SUCCESS
Bringing the Talend Developer Community Together
A one-stop shop for knowledge articles by experts, discussion forums, open source downloads, and inspiration.
Support
