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"Data allows hyper-reliable shipping. Smart returns drive ROI and create exceptional customer experiences."
Puru Agrawal, Vice President of Data Services, Newgistics
Multi-terabyte
Multi-terabyte, on-premise legacy data
15 minutes
Data latency from 4 to 8 hours to 15 minutes
1 minute SLA
Moving to an average 15-minute SLA end of 2017 to a 1 minute SLA by 2019

Tracking parcel delivery from device to doorstep

Newgistics is a leading provider of end-to-end commerce solutions for top retails and brands. On the deliveries and returns side of the business, maintaining a high level of service depends on the ability to efficiently and reliably store and analyze data from across Newgistics’ network. The challenge was to create a hybrid on-premises and cloud implementation using Microsoft Azure. That’s where Talend comes in.

This new architecture powers the package tracking solution for consumers and significantly reduces data latency. By the end of 2017, Newgistics expects to meet its commitment to an average 15-minute SLA for delivery of all package tracking data, and for the most critical data, the company will deliver on a five-minute SLA. By 2019, that will become a one minute SLA.

Talend Products Used

Big Data Integration
Realize the speed and scale of Big Data without coding

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