The extraordinary spread of smart technology, and the ready access it has provided to a mother lode of real time data, is changing the way companies deliver customer service in a slew of Australian industries, including the utilities sector. In the competitive and fragmented market that Australia’s energy industry has become, post the deregulation push of the late 1990s, the ability to offer customers personalised and responsive service can be a point of difference and a source of c...

The ALDO Group, Montreal-based, is a world-leading creator and operator of footwear and accessory brands with 3,000 points of sale in over 100 countries around the world. Become consumer obsessed: that was the challenge presented to the leadership team at the ALDO Group. ALDO recognized that the millennial generation, which drives much of the company’s sales, represents a new kind of consumer. Millennials don’t just want good consumer ...

Overview Data integration in the ‘Age of Digital’ brings in need for ETL development to happen at the ‘Speed of Business’ rather than at ‘IT Speed’. Data integration layer is the important ‘glue’ between the user engagement apps in the EDGE and the systems of record at the CORE of IT landscape. Application development for the Experience Layer happens at the ‘Speed of Busi...

Ranjith Ramachandran is a senior Big Data and Talend Consultant at Wavicle Data Solutions.    Data lakes: smooth sailing or choppy waters? In May, Talend announced its support for...

This blog is the second of a series dedicated to Data Subject Access Requests (DSARs) and its importance to regain customer trust.     In the first part of this series, I explained what is DSAR and why the org...

I have had the privilege of playing with and following the progress of Pipeline Designer for a while now. I am really excited about this new tool. If you haven’t seen it yet, then don’t delay and get your free trial now…..actually, maybe read this blog first ;-)  Pipeline Designer is an incredibly intuitive, web-based, batch and ...

When working with Talend Pipeline Designer, you may come across situations where you need to write an Avro schema. Go to the Apache AVRO site to read more about this serialization technology. This blog has come about thanks to some experiences I’ve had when working with Avro schemas and getting them to work when serializing using Python and Java. Spoiler alert!....they don’t necessarily work the same w...

With more than 15 million members, XING is the leading online business network for professional contacts in German-speaking countries. XING has an advantage in providing local news and job information. Because the services XING provides are based on acquiring, storing and manipulating high-quality, timely data, it’s essential for the company to be able to efficiently integrate the many sources feeding data into XING’s systems. But XING had le...

PT Bank Danamon is Indonesia’s sixth-largest bank, with four million customers and a network that stretches across the archipelago. Competition for customers in the Indonesian market is especially fierce, with 115 banks to choose from, according to recent government statistics. Finding a way to stand out is crucial. PT Bank Danamon has ambitious goals to more than double the number of customers making use of mobile and internet banking channe...

Almost three years ago today, to the day, Talend opened its fourth global research and development center, and its second one in France, in Nantes. It was clear to Talend from the very beginning of this new innovation center that it would not be a simple satellite of existing centers, but a key element in our strategy and overall R&D efforts. Dedicated to innovative cloud, big data, and machine-learning technologies, this center plays a key role in our research and development eff...