Catering to each and every traveler
With 90 million passengers transported per year, Air France KLM wants to become the #1 airline in customer service. Using Talend Data Quality and Metadata Manager, the company created a complete "360-degree customer view".
This view integrated data from trip searches, bookings, and flight operations, with web, social media, call center, and airport lounge interactions.
Download the Air France-KLM Case Study