"Each and every traveler is unique. With our Big Data and Talend platform, we offer ‘made-just-for-me’ travel experiences, from purchase planning through the postflight stage."

Gauthier le Masne, Chief Customer Data Officer, Air France-KLM

Unique Customer Experiences

1M Data Fixes/Month

10x Faster Access to Data

Catering to each and every traveler

With 90 million passengers transported per year, Air France KLM wants to become the #1 airline in customer service. Using Talend Data Quality and Metadata Manager, the company created a complete “360-degree customer view”.

This view integrated data from trip searches, bookings, and flight operations, with web, social media, call center, and airport lounge interactions.

Talend Products Used

Data Catalog

Create and govern a central data catalog to find and share trusted data fasterProduct Details

Data Quality

Improve the accuracy and integrity of data with Talend Open Studio for Data QualityProduct Details
Data Stewardship

Data Stewardship

Talend Data Stewardship makes it easy for anyone to curate and validate data through a simple, web-based UIProduct Details