"Each and every traveler is unique. With our Big Data and Talend platform, we offer ‘made-just-for-me’ travel experiences, from purchase planning through the postflight stage."
Gauthier le Masne, Chief Customer Data Officer, Air France-KLM
Unique Customer Experiences
1M Data Fixes/Month
10x Faster Access to Data

Catering to each and every traveler

With 90 million passengers transported per year, Air France KLM wants to become the #1 airline in customer service. Using Talend Data Quality and Metadata Manager, the company created a complete "360-degree customer view".

This view integrated data from trip searches, bookings, and flight operations, with web, social media, call center, and airport lounge interactions.

Talend Products Used

Data Management
Respond to business needs for integrated data

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Metadata Manager
The best way to reduce risk and friction in the information supply chain

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