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Talend Support Levels
Register to access documentation and community support in the Help Center. As part of your paid Talend subscription, you automatically receive either Gold or Platinum Customer Support Service.
|Community and Online Help|
|Web / Email Support|
|Mission Critical Support|
|Enhanced Response Times||–||–|
|24/7/365 Phone Support for High Severity Issues||–||–|
|Proactive Weekly Case Review||–||–|
The Services described herein are provided pursuant to the terms of the Talend EULA (available at: https://www.talend.com/legal-terms/us-eula/) or the negotiated master agreement between Customer and Talend, as applicable.