Providing legendary customer experience
Headquartered in Toronto, Canada, with more than 80,000 employees in offices around the world, and one of the top-10 banks in the U.S., TD Bank Group (TD) offers a full range of financial products and services to more than 25 million customers worldwide. Although TD Bank is 60 years old, it’s determined to remain innovative and be a leader in understanding its customers, anticipating their needs, and guiding them through their financial journey.
The infrastructure the bank has built with Talend Big Data and Cloudera includes a private cloud data lake with data on customer behavior and interests, internal and external data, and structured and unstructured data. Data and analytics help TD Bank focus on what savings or credit products their customers need to finance a child’s education, buy a first home, or reach another financial goal, allowing them to continue to provide customers with a “legendary customer experience.
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