« We act as a water information manager for municipalities and industrial customers. Talend, running in Amazon Web Services, gives us the flexibility and speed to offer better customer service. »

Benito Diz, Head of IT, Veolia Water France


Data processing times divided by 7 with ESB

20 million

20 million third parties in the MDM. 11,000 contracts, 15,000 organizations and a portfolio of 8 million entities.

15 minutes

Incidents are acknowledged in less than 15 minutes and problems solved in less than 2 hours

Urban water: instant, personalized customer service

Serving 23 million people in France, Veolia Water France specialized in the distribution and the treatment of water. To help customers make the most of their water resources, Veolia launched a digital transformation project, for the Information system, by a move to the cloud leveraging Amazon Web Services (AWS) and Talend Data Services.

With a real-time view of the water pipeline network, technicians equipped with mobile solutions are able to respond faster to incidents and meet community service level agreements (SLAs). Veolia also uses Talend Master Data Management which gives a single and shared view of its 11,000+ customer contracts and 4,500+ production and processing units.

Prodotti Talend utilizzati


Application Integration

Agile integrazione delle applicazioni in tempo realeDettagli del prodottoRichiedi informazioni

Master Data Management

Una visione unica della verità per l'intera aziendaDettagli del prodottoRichiedi informazioni