Hermes Parcelnet
Accessing parcel delivery instructions in real time
![](https://res.cloudinary.com/talend/image/upload/q_auto,w_240,h_235,q_auto:eco,e_blur:250/hero/hero-academy-learning_skdais.webp)
![](https://res.cloudinary.com/talend/image/upload/q_auto,w_240,h_235,q_auto:eco,e_blur:250/hero/hero-academy-learning_skdais.webp)
With 335 million parcels delivered a year, Talend and Datalytyx are helping us offer more personalised services in the face of ever-increasing competition in a growing, high volume market.
![Two small, tan cardboard boxes stacked with a roll of tan packing tape laying on top of them](https://res.cloudinary.com/talend/image/upload/q_auto,w_240,h_236,q_auto:eco,e_blur:250/customers/case-study/feature-customer-story-hermes-parcelnet_wfryzj.webp)
![Two small, tan cardboard boxes stacked with a roll of tan packing tape laying on top of them](https://res.cloudinary.com/talend/image/upload/q_auto,w_240,h_236,q_auto:eco,e_blur:250/customers/case-study/feature-customer-story-hermes-parcelnet_wfryzj.webp)
Create a smarter system to track parcels, ensure on-time delivery, and reduce risk
15-minute processing
for incoming delivery instructions
Improved customer service
for up to 2 million daily deliveries
Reduction in fraudulent claims
for missing parcels