CIOs point of view on open source is clearly evolving. Four years ago, the word on the street was that open source solutions were insecure, riddled with amateurish support, and we were hearing that the viability of OSS companies was a wild bet at best… Of course the spreading of FUD by proprietary vendors did not help.
Readers of this blog know that I always feel important to make it clear that open source is not only a way to cut costs. Hence the interest I found in the report on the first Open CIO Summit, organized by the Open World Forum in Paris in late 2009.
According to this report, CIOs regard OSS more as a source of innovation than as a way to directly save budget. If open source is often portrayed as a way to cut cost, CIO Summit participants give this cliché a pounding: they consider that the main benefit of open source is to help them to innovate easily in their IT, combining various elements: a dynamic ecosystem, the availability of a broad variety of software functions, modularity, compliance with standards, easy access, customization capabilities, and of course, lower costs. With OSS, they can test alternative options, without risk.
Secondly, the main interest offered by OSS lies more on standards and flexibility than code openness. CIOs know that code openness is a guarantee of customization and security, but they feel more attracted by standards compliance to guarantee flexibility and interoperability. OSS can be customized more easily than proprietary software, and OSS vendors are faster to take into account clients needs.
Finally, the main barrier slowing down the adoption of OSS seems to be usability: user interfaces of OSS tools have to be enhanced, in terms of ergonomics and design. OSS products have the reputation to be developed by technicians for technicians. And moreover, if adoption fails, the enterprise goes back to proprietary software with no second chance for OSS… This last point is quite important, and we addressed it from day one, in the very first versions of our products. I guess we succeeded: Talend customers often underline the ease of use and speed of learning of our tools in the case studies.
The report concludes that for CIOs, OSS is more an opportunity than a risk, if the enterprise knows how to manage best practices – which is essential in a quite tough economic environment. Of course, this is nothing new for us at Talend. But this level of awareness (92% of CIOs are now using open source solutions or tools) is clearly encouraging.
Bertrand
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