Case Study: Turbo Charging Kiva Group Customer Experience with MDM

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Join our on-demand webinar to learn how Kiva Group has embedded Talend MDM solution into its KIVA Respect™ driving personalized and compelling customer experiences across multiple channels.

You will also hear how Kiva Group:

  • Enriches the customer database with external content and propagating it across branches, call center and Web, mobile and Web apps, IVRs and ATMs
  • Reconciles data across channels, customer touch points and marketing, sales and services activities, handles data stewardship to sanction customer data and orchestrate manual resolution of data inconsistencies when needed