Case Study: Turbo Charging Kiva Group Customer Experience with MDM
Join our on-demand webinar to learn how Kiva Group has embedded Talend MDM solution into its KIVA Respect™ driving personalized and compelling customer experiences across multiple channels.
You will also hear how Kiva Group:
- Enriches the customer database with external content and propagating it across branches, call center and Web, mobile and Web apps, IVRs and ATMs
- Reconciles data across channels, customer touch points and marketing, sales and services activities, handles data stewardship to sanction customer data and orchestrate manual resolution of data inconsistencies when needed