You have been selected to participate to the Talend Onboard Program to view and experience the Talend Cloud applications API Designer and API Tester (“Talend Cloud applications”).

In the course of the Talend Onboard Program, we will collect certain personal data about you. The purpose of this notice is to inform you about the personal information we collect and what we will do with it. This notice must be read jointly with our Contacts Privacy Notice which we encourage you to consult for further information about Talend’s processing of your data.

This processing activity is carried out by Talend, Inc., located at 800 Bridge Parkway, Redwood City California, 94065, United States and its group of companies (“we” or “Talend”), who will be the controller of your personal data. If you have any questions or concerns about Talend’s use of your personal information, please contact us at privacy@talend.com.

Personal Data Collected

  • Upon your registration to the Talend Onboard Program: first name, last name, phone number, business email address, company name, country of location, use-case description, and former Restlet subscription level.
  • In our ongoing communication with you relating to the Talend Onboard Program: your feedback on the product, your responses to users’ survey regarding your experience using the software, and other information you may provide in connection with your participation in the Talend Onboard Program.

We will also collect automatically personal information relating to your use of the Talend Cloud applications, including the amount of time you spend online, features used, jobs performed, whether you encountered bugs or issues while using the product (“product usage data”).

Purpose of the Processing and Talend Use of Your Personal Data

The purpose of the Talend Onboard Program is to understand your need, encourage subscription to Talend Cloud applications, improve customer engagement, as well as to observe software usage and identify any weaknesses or usage difficulties based on participants’ usage experience.

Access to Talend Cloud applications and documentation: Talend will process the personal information provided in the Talend Onboard Program registration form to send you an email invitation to access and/or download the software and information on how to get support.

Internal Talend Onboard Program reporting: information on the number of Talend Onboard Program end users and their product usage activities are recorded and analyzed, and provided internally to a Talend cross-department audience, including monthly status on feedback and bugs reported. We will also send you emails and in-app communications during the program requesting feedback and information about any issues and workarounds they may have encountered, as well as to inform you of any new updates available on the Talend Cloud applications.

This data will be used to provide insight to the product team (marketing, product management, support, R&D) on how Talend Onboard Program participants are using the Talend Cloud applications and whether the Talend Cloud applications fit their needs.

Communications with Talend Onboard Program participants: we may use your contact information to correspond with you, including to discuss opportunities to continue your use of Talend products, and to tell you about our events, products and/or services we think may be of interest to you. You have the right to opt-out of this type of communications at any time by clicking on the “unsubscribe” link in the marketing e-mails we send you, or by contacting us at privacy@talend.com.

After termination of the Talend Onboard Program: the personal information collected during the Talend Onboard Program will be retained for a duration of three years after termination of the program, after which it will be either anonymized or permanently deleted.

Certain information about your use of the software, including product usage data, may be retained where we have an ongoing legitimate business need for doing so. Once we no longer have a legitimate business need to retain product usage data, we will either delete or anonymize it. This data will be used by Talend to redefine and improve the software toward a future frictionless product that better meets the need of our customers.

Legal Basis for Processing Personal Information

If you are resident of the European Economic Area (EEA), we will process your personal information for our legitimate business interests in the context of improving our products and services and to better understand and improve customer engagement.

Who We Share Your Personal Information With

In the course of the Talend Onboard Program, we may use third-party service providers to assist us in the processing of your information. This third-party service providers include:

  • Pendo,
  • Salesforce,
  • Marketo, and
  • SharePoint

The service providers have executed data processing agreement with Talend regarding the processing of personal data, including standard contractual clauses as well as appropriate security measures to protect your personal data.

Other Information

For additional information about how we keep your data secure, and your rights with respect to your personal data, please consult the Talend Group Contacts Privacy Notice. If you have any questions or concerns about Talend’s use of your personal information, please contact us at privacy@talend.com.