Genesys Provides the 360 Customer View with Talend

We use Talend to provide better visibility to the upper management, so that they can make better decisions and provide better products.
Marc Lacaille, , Project Manager
California-based Genesys is a provider of Contact Center software for enterprise & mid-market organizations. Expanding from pure on-premises software to a Cloud-based, Software as a Service model, Genesys has been using Talend for over four years. The organization leverages Talend to connect to a broad range of business applications, constituting the heart of their business intelligence platform.